⚠️ DJRC policies accurate as of November 2024. Always confirm current rules with the facility.
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Your loved one just got sent to DJRC. Now what?

Get DJRC Phone & Messaging Under Control
Without Wasting Money On Blocked Calls

This DJRC-specific guide shows you exactly which systems to use, what to tap in each app, and how to keep calls, messages, and money moving instead of guessing and hoping.

Get the DJRC Guide – $8.99
DJRC-specific (not generic prison info)
Written from real experience
Updated November 2024

Free: First 72 Hours DJRC Checklist

A one-page checklist that tells you exactly what to handle in the first three days after DJRC intake. The calls, the apps, the money steps. No guessing, just what to do next.

You’ll get the checklist by email. I’ll only send DJRC-related help, no spam.

These Problems Cost You Money & Time

⚠️
Calls will not connect or keep getting dropped
⚠️
Photos and messages keep getting rejected with no clear reason
⚠️
Money orders or deposits are returned or delayed
⚠️
You are paying into the wrong app or wrong account type
⚠️
Calls suddenly stop and you do not know what changed
⚠️
Emergency hits and you do not know who to contact at DJRC
Staying Connected Behind Bars DJRC Guide cover
ISBN: 979-8-9932682-0-0

Staying Connected
Behind Bars

The DJRC-specific phone, messaging, and mail guide for Tennessee families.

$8.99
(less than the cost of one wasted call)

After using this guide, you will be able to:
• Set up the correct phone system for DJRC so calls go through instead of failing
• Send messages and photos that actually get delivered instead of constantly rejected
• Use the right mailing addresses for letters, money orders, and legal mail
• Figure out fast why calls suddenly stopped and what to check first
• Know exactly which app to use (and which ones to stop wasting money on)
• Contact the right people at DJRC in emergencies instead of calling random numbers

Amazon Paperback Amazon Kindle ISBN 979-8-9932682-0-0
30-Day Money Back Guarantee
If this guide does not help you stay connected with your loved one at DJRC, you can request a full refund.

What Tennessee Families Are Looking For

"We were paying into the wrong system and could not figure out why calls would not work. This guide showed us exactly what to tap and we stopped wasting money."
— S.M., Nashville, TN
"When calls suddenly stopped, I followed the steps in the book and knew who to call and what to ask. It kept me from panicking."
— J.R., Knoxville, TN
"The mailing section alone helped me get a money order through the first time instead of guessing at addresses."
— L.W., Memphis, TN

Questions This Guide Answers

Why did calls suddenly stop when everything was working?
There are a few specific reasons this happens at DJRC. The guide walks you through a short checklist so you can figure out which one it is and what to do next.
Can I call my loved one directly?
The guide explains DJRC’s phone rules, how outgoing calls work, and what you can do on your side to make sure calls go through.
Do I need GTL, GettingOut, JPay, or something else?
Each system does something different at DJRC. The guide breaks down which one you actually need for phone calls, messages, photos, and money.

What This Guide Covers (And What It Doesn't)

Being transparent about what this guide covers (and does not cover) helps you make an informed decision.

What This Guide Does NOT Include

  • Other Tennessee facilities – this is specifically for DJRC only
  • Visiting procedures – dress codes, visiting hours, or approval process
  • Legal assistance – case help, appeals, or legal advice
  • Commissary details – item lists, prices, or ordering schedules
  • Housing information – unit assignments or transfer requests
  • Programming & classes – educational or rehabilitation programs
  • Medical procedures – how to handle medical issues or requests
  • Sentence calculations – good time, parole, or release dates
  • Other jails or prisons – this will not help with county jails or other states
  • Ongoing support – this is a guide, not a support service

What This Guide DOES Include

  • Phone account setup – exact steps for GTL ConnectNetwork
  • Tablet messaging – how to use GettingOut for messages, photos, videos
  • Correct addresses – two different mailing addresses (and why it matters)
  • Money transfers – how to add funds the right way (JPay, money orders)
  • Troubleshooting – what to do when calls stop or messages get rejected
  • Emergency contacts – who to call at DJRC when you need immediate help
  • Common mistakes – what NOT to do (like three-way calling)
  • Costs breakdown – what you will actually pay for calls and messages
  • Quick start guide – get connected in minutes, not days

The bottom line: This is a technical setup guide for communication systems at DJRC. If you need help setting up phone accounts, sending messages through tablets, knowing where to mail letters, or adding money to accounts – this guide has you covered.

If you need information about visiting, legal matters, or other facilities – you will need to look elsewhere. One guide. One facility. One purpose: keeping you connected.

Why This Guide Exists

When I entered DJRC, my family and I were lost. We did not know which system to use, which app to download, or who to call when something went wrong.

Too many families struggle with preventable problems. This guide gives you the practical information we wished we had from day one.

This is not a legal book, and it will not fix everything. But it will give you specific, clear instructions for DJRC’s phones, messages, mail, and money so you can spend less time guessing and more time actually staying connected.

Cameron Reid

Turning firsthand DJRC experience into clear, practical guides for Tennessee families who want to stay connected the right way.

Get The DJRC Guide Today

Stop wasting money on blocked calls and rejected messages. Get step-by-step instructions that are actually written for DJRC.

Get the DJRC Guide – $8.99

Current DJRC info · Multiple formats · 30-day money back guarantee